We are here to help

If you have any concerns , feedback or just want to send us a friendly email please do so!

ORDER ISSUES

How Long Will It Take To Receive My Order?

Your order will be processed within 1 business day and shipped the next day! We strive for efficiency and quick shipping.

 

I'm missing an item , what do I do?

If you are missing a bonus wreath , headband or something that should be in the package and isn't let us know immediately. Contact us via email and we will respond to you within a day and address your issue!

Do you ship international? 

At this time we do not, but as we expand we will expand our capabilities.

What if my package never is delivered?

We ship every order with a tracking number please use that to track your order. Sometimes USPS handles packages roughly or misplaces them. If any issues occur please contact them regarding the package.

RETURNS AND EXCHANGES

What is your return policy?

We do accept returns within 30 days as long as the blankets are not opened , used , washed or tampered in any manner.

 

When can I expect my refund?

We will process your refund within 3-7 business days.

STILL HAVE ANY QUESTIONS?

  Keminablankets@gmail.com